Post-Closing Questionnaire

To help me provide the best service possible to future clients, I'm asking for your help.  Please share from YOUR perspective - your thoughts
are important and greatly appreciated!
In completing the form, please rate the items from 1 (Lowest) to 5 (Highest)

Client Category:             
May I Offer You as a Reference? 

ITEM

1

2

3

4

5

 Comments

Knowledge of Marketplace

 

Sensitive to client's Priorities

 

Negotiating Skills

 

Availability & Accessibility

 

Explained my Options/Risks

Easy to work with

Good Source of Information

Ethics & Honesty

General Conduct

Overall Professionalism

Problem Solving Skills

Quality of Marketing/Service Materials

Lived up to Commitments


Which services did you find most valuable
What services should I consider adding?
How might I improve my services?
When chosing an agent, what made you select me?

If you used the services of someone I recommended, I'm very interested in knowing how THEY served your needs as well.


Lender  
Attorney  
Home Inspector  


Would you likely use my services again if the opportunity arises?

Yes

No

Are you likely to refer others to me in the future if the opportunity arises?

Yes

No

May I include your comments in my marketing materials?

Yes

No


When a buyer or seller is planning their move and trying to select an agent, it can be difficult to know who to select.  Hearing about someone else's first hand experience with a prospective agent can be very helpful.  If you'd like to offer a "recommendation" of my services, I've tried to make it simple for you to do so.  In the space below, feel free to write whatever you wish...it could be written as a "letter" describing the things you liked best about your experience with me, the services you found most helpful and why....think about the questions YOU had in your mind at the beginning of your decision to move.  What was important to you is likely important to someone else as well.  What would have been reassuring to you had you heard it from someone else????

 

 The greatest compliment I can receive is when you refer my services to others...and my commitment to you is that I will provide your referrals with a level of service that will reflect well upon YOU!  Got your "thinking cap" on?  Who do you know (friends, family, co-workers, church friends, neighbors, etc.) who you feel might benefit from my service:

Name

 Phone  eMail

 

   

 

   

 

   

Thank you for taking the time & for your comments!

Please complete the following and submit 
First & Last Name:

 

Home Phone:
 
E-mail:
 

  

     
 

Gloria Benaroch Garland,
CIPS,CSP,E-Pro,SRES
Sales Associate
Coldwell Banker
1W. River Rd.
Rumson, NJ 07760
Business: (732) 842-3200 x118
E-Mail:
Gloria@GloriaB.com

Gloria Benaroch
Gloria Benaroch
Broker Associate
23 W. River Road Rumson NJ 07760